Google NewsGenesys debuts customer service GenAI, journey management  TechTargetVerizon sharpens GenAI tools to improve customer experience  Mobile World LivePODS® Receives USA TODAY's America's Customer Service Champions 2024 Award  PR NewswireHow to contact Amazon's customer service for Prime Day purchases  MashableCognigy Named a Leader in 2024 “Conversational AI For Customer Service” Report  Business WireLess than one-third of CSRs believe employers care about their mental health: survey  HRD AmericaSamsung Scores #1 in Customer Satisfaction and Overall Service Quality for 5G Mobile  samsung.comNTTA customer service, Tarrant County district clerk spar over mistaken charge  The Dallas Morning NewsSSA launches public data hub for customer service goals  Nextgov/FCW


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